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Oops! We Ordered the Wrong Equipment.

Please call us as soon as you realize that the wrong equipment has been ordered. If it has not yet shipped, we can straighten it out so we can send you what you really need.

If you receive the equipment and determine that you have ordered the wrong gear, call us at (877) 862-3611. Let us help you determine what you really want. A restocking fee of 15% will be charged.

Additionally, you will be responsible for shipping charges for the right equipment to be sent to you as well as shipping the equipment you received back to us.

Make sure that the equipment you send back has a note inside stating who it is from and why it is being sent back.

Finally, it is vital that you return the equipment promptly. Usually, we can send you the right equipment and just charge any difference between the cost of the two orders plus shipping and restocking fees. If you do not return the equipment within ten days, you will be charged in full for the two orders. This could be resolved later, but let's try to avoid this situation.

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